Privacy Policy
Last updated: June 2026
1. Introduction
Welcome to WebGrit ("we," "our," or "us"), a professional web development and digital solutions agency dedicated to helping businesses establish, enhance, and scale their online presence through website design, web development, eCommerce solutions, UI/UX design, website maintenance, and related digital services.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, communicate with us, or engage with us in any capacity.
We are committed to safeguarding your personal information and complying with applicable privacy and data protection laws.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services.
2. Who We Are
WebGrit is a web development agency providing services including but not limited to:
- Custom Website Design & Development
- WordPress Development
- Shopify & eCommerce Development
- WooCommerce Development
- Website Maintenance & Support
- UI/UX Design
- API Integrations & Custom Web Applications
- Custom CRMs
- Ai Automations
For privacy-related enquiries, please contact us at:
Email: webgritofficial@gmail.com
3. Information We Collect
3.1 Information You Provide Directly
We may collect information you voluntarily provide, including:
- Name, email address, phone number, and company details
- Project requirements and website specifications
- Billing information and payment references
- Account credentials for client portals (if applicable)
- Website content, images, logos, documents, and other assets provided for project execution
- Communications exchanged through email, contact forms, chat, support tickets, or meetings
3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Website pages visited
- Time spent on pages
- Referral sources and navigation patterns
- Cookie identifiers and session data
- Approximate geographic location (city or country level)
3.3 Information from Third Parties
We may receive information from:
- Website hosting providers
- Analytics providers such as Google Analytics
- Payment processors
- CRM and project management platforms
- Public business directories and professional networking platforms
- Third-party integrations used during project development
4. How We Use Your Information
We use your information for the following purposes:
- To provide web development and digital services
- To manage projects and client relationships
- To communicate regarding inquiries, proposals, and project updates
- To process payments and generate invoices
- To provide technical support and maintenance services
- To improve our website, services, and user experience
- To monitor website performance and analytics
- To comply with legal obligations
- To prevent fraud, unauthorized access, and security threats
- To send service announcements and marketing communications (where permitted)
5. Legal Basis for Processing (GDPR & Global Compliance)
Where applicable, we process personal information under the following legal bases:
- Contractual Necessity: To fulfill agreements and provide requested services.
- Legitimate Interests: For website analytics, service improvement, business operations, and fraud prevention.
- Consent: For marketing communications, cookies, and optional data collection activities.
- Legal Obligation: To comply with tax laws, regulations, legal requests, and governmental requirements.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality and user experience.
Types of cookies we may use include:
- Essential Cookies: Required for basic website operation and security.
- Analytics Cookies: Help us understand visitor behavior and website performance.
- Preference Cookies: Store user preferences and settings.
- Marketing Cookies: Used to measure campaign effectiveness and deliver relevant advertising.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Data Sharing & Disclosure
We do not sell personal information.
We may share information with:
- Service Providers: Trusted vendors that assist with website hosting, cloud storage, analytics, payment processing, project management, and communication tools.
- Development & Technology Partners: Third-party platforms necessary for project delivery, including WordPress, Shopify, WooCommerce, cloud hosting providers, and API service providers.
- Legal Authorities: When required by law, regulation, or valid legal process.
- Business Transfers: In connection with mergers, acquisitions, restructuring, or sale of assets.
- With Your Consent: When you explicitly authorize us to do so.
All third-party providers are expected to maintain appropriate security and privacy protections.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Typical retention periods include:
| Data Type | Retention Period |
|---|---|
| Client project data | Duration of engagement + 5 years |
| Contact form submissions | Up to 2 years |
| Marketing communications | Until unsubscribe request |
| Website analytics data | Up to 26 months |
| Financial and invoice records | Up to 7 years |
| Support communications | Up to 3 years |
9. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Right of Access: Request access to personal information we hold.
- Right to Rectification: Request correction of inaccurate information.
- Right to Erasure: Request deletion of personal information.
- Right to Restrict Processing: Request limitations on how your data is processed.
- Right to Data Portability: Receive your information in a structured format.
- Right to Object: Object to certain forms of processing.
- Right to Withdraw Consent: Withdraw previously provided consent at any time.
To exercise any of these rights, contact us using the details provided below. We will respond to legitimate requests within applicable legal timeframes.
10. International Data Transfers
As WebGrit works with global clients and technology providers, your information may be processed or stored outside your country of residence.
Where international transfers occur, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs), secure hosting environments, Data Processing Agreements (DPAs), and compliance with applicable privacy regulations.
11. Data Security
We implement industry-standard measures to protect your information, including:
- SSL/TLS encryption
- Secure hosting infrastructure
- Access controls and user permissions
- Password-protected systems
- Regular software updates and security monitoring
- Secure backups and disaster recovery measures
While we take reasonable precautions to protect data, no system can guarantee absolute security.
12. Children's Privacy
Our services are intended for businesses and individuals aged 16 years and older.
We do not knowingly collect personal information from children under 16. If we become aware that such information has been collected, we will promptly delete it.
13. Third-Party Websites & Services
Our website may contain links to third-party websites, tools, plugins, or services.
We are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, applicable laws, security improvements, or operational updates.
When significant changes are made, we may notify users through our website or via email. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact:
WebGrit
Email: webgritofficial@gmail.com
Phone: +91 6374264609
Website: https://webgrit.in
For privacy-related inquiries, please contact us at the email address above.