Terms and Conditions

1. Introduction & Acceptance of Terms

These Terms and Conditions ("Terms", "Agreement") govern the relationship between WebGrit ("Company", "we", "our", "us") and any individual, business, or organization ("Client", "you", "your") that accesses our website or engages our web development and digital services.

WebGrit is a professional web development agency providing website design, development, eCommerce solutions, maintenance, UI/UX design, and related digital services to clients across India and internationally.

By accessing our website, requesting a quotation, signing a proposal, making a payment, or engaging with any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

If you do not agree with these Terms, please refrain from using our website and services.

2. Company Details

Business Name: WebGrit
Nature of Business: Web Development Agency
Website: https://webgrit.in
Email: webgritofficial@gmail.com
Phone: +91 6374264609

3. Our Services

WebGrit provides services including but not limited to:

Website Design & Development

• Custom websites
• Business websites
• Landing pages
• Portfolio websites

WordPress Development

• Custom WordPress websites
• Theme customization
• Plugin integration

Shopify Development

• Shopify store setup
• Theme customization
• App integrations

WooCommerce Development

• Online store development
• Payment gateway integration
• Product management systems

UI/UX Design

• Website wireframing
• User interface design
• User experience optimization

Website Maintenance & Support

• Security updates
• Backups
• Performance monitoring

Website Optimization

• Speed optimization
• Core Web Vitals improvements
• Technical SEO implementation

Custom Web Applications

• API integrations
• CRM integrations
• Custom development solutions

The specific scope, timeline, deliverables, and pricing for each project will be defined in a separate Proposal, Quotation, Statement of Work (SOW), or Service Agreement.

4. Eligibility

By using our services, you represent that:

• You are at least 18 years old.
• You have the authority to enter into a legally binding agreement.
• The information you provide is accurate and complete.
• Your use of our services complies with applicable laws and regulations.

5. Proposals, Agreements & Scope of Work

5.1 Project Proposals

All proposals and quotations issued by WebGrit are valid for 15 days unless otherwise stated.

A project begins only after:

• Proposal approval
• Payment of required deposit
• Receipt of necessary project information

5.2 Scope Changes

Any requests beyond the agreed scope may require:

• Additional fees
• Timeline adjustments
• Revised project agreements

No additional work will commence until written approval is received.

5.3 Client Responsibilities

The Client agrees to:

• Provide required content, images, logos, and assets
• Provide timely feedback and approvals
• Maintain legal ownership or usage rights for supplied materials
• Respond to requests within reasonable timeframes
• Provide necessary access credentials when required

Delays in providing information may result in project timeline extensions.

6. Payment Terms & Billing

6.1 Fees

All project fees are outlined in the approved proposal or agreement.

Prices are quoted in Indian Rupees (INR) unless otherwise agreed.

Applicable taxes, including GST, may be charged separately where required by law.

6.2 Payment Schedule

Unless otherwise specified:

Website Projects

• 50% advance payment before work begins
• 50% before final website delivery

Maintenance Services

• Monthly payments in advance

Custom Development Projects

• Milestone-based payments as outlined in the agreement

6.3 Late Payments

Invoices are payable within 7 days of issuance.

For overdue invoices, WebGrit reserves the right to:

• Suspend work
• Delay project delivery
• Restrict access to completed work
• Charge interest of 2% per month on overdue balances

6.4 Refund Policy

Due to the nature of digital services:

• Deposits are non-refundable once work has commenced.
• Completed work is non-refundable.
• Refund requests are evaluated solely at WebGrit's discretion.

7. Intellectual Property Rights

7.1 Client Materials

All logos, trademarks, content, and materials provided by the Client remain the property of the Client.

The Client grants WebGrit a limited license to use such materials solely for project completion.

7.2 Project Deliverables

Upon full payment:

• Website designs
• Source files
• Custom code developed specifically for the Client

become the property of the Client unless otherwise stated.

7.3 Agency Assets

WebGrit retains ownership of:

• Internal frameworks
• Templates
• Development methodologies
• Reusable code libraries
• Proprietary systems

used during project execution.

7.4 Portfolio Rights

WebGrit may showcase completed projects in:

• Portfolios
• Case studies
• Social media
• Marketing materials

unless otherwise agreed in writing before project commencement.

8. Website Hosting & Third-Party Services

Where projects involve third-party providers such as:

• Hosting companies
• Domain registrars
• Payment gateways
• WordPress plugins
• Shopify apps
• External APIs

the Client acknowledges that:

• Third-party services operate independently of WebGrit.
• Pricing and policies are determined by those providers.
• WebGrit is not responsible for outages, pricing changes, account suspensions, or service disruptions caused by third parties.

9. Project Timelines & Delays

Estimated timelines are based on information available at project commencement.

Project timelines may be affected by:

• Delayed client feedback
• Scope changes
• Third-party service delays
• Technical issues outside our control

WebGrit shall not be liable for delays caused by factors beyond our reasonable control.

10. Client Content & Legal Compliance

The Client is solely responsible for all content provided to WebGrit.

The Client warrants that supplied content:

• Does not infringe intellectual property rights
• Does not violate any laws
• Is not defamatory, fraudulent, or misleading
• Complies with applicable regulations

WebGrit reserves the right to refuse work involving illegal or unethical content.

11. Website Warranty

For custom-developed websites, WebGrit provides a 30-day bug-fix warranty after project completion.

The warranty covers:

• Coding errors
• Functional issues related to delivered features

The warranty does not cover:

• New feature requests
• Third-party plugin issues
• Hosting-related problems
• Changes made by the Client or third parties

12. Termination of Services

12.1 Termination by Client

The Client may terminate services by providing written notice.

Any work completed up to the termination date remains payable.

12.2 Termination by WebGrit

We may terminate services immediately if:

• Payments remain overdue
• The Client engages in abusive conduct
• The Client requests illegal activities
• Continuing the project presents legal or reputational risks

12.3 Project Handover

Upon full payment, WebGrit will provide agreed deliverables and transfer relevant assets within a reasonable timeframe.

13. Limitation of Liability

To the fullest extent permitted by law, WebGrit shall not be liable for:

• Loss of profits
• Business interruption
• Loss of data
• Indirect or consequential damages
• Website downtime caused by third parties

Our total liability shall not exceed the total fees paid by the Client for the specific project giving rise to the claim.

14. Indemnification

The Client agrees to indemnify and hold harmless WebGrit, its employees, contractors, and affiliates against any claims, damages, losses, liabilities, and expenses arising from:

• Client-provided content
• Violation of laws or regulations
• Intellectual property infringement
• Misuse of delivered websites or services

15. Confidentiality

Both parties agree to keep confidential any non-public information exchanged during the project.

This obligation survives termination of the agreement for a period of two (2) years.

16. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

Both parties agree to attempt good-faith negotiation before initiating legal proceedings.

17. Force Majeure

WebGrit shall not be liable for delays or failures caused by events beyond reasonable control, including:

• Natural disasters
• Internet outages
• Government actions
• Cyber attacks
• Power failures
• Pandemics
• Third-party platform disruptions

18. Amendments

WebGrit reserves the right to modify these Terms at any time.

Updated versions will be published on our website with a revised effective date.

Continued use of our services constitutes acceptance of any updated Terms.

19. Entire Agreement

These Terms, together with any approved Proposal, Quotation, Statement of Work, or Service Agreement, constitute the entire agreement between WebGrit and the Client.

If any provision is deemed unenforceable, the remaining provisions shall remain valid and enforceable.

20. Contact Information

WebGrit
Website: https://webgrit.in
Email: webgritofficial@gmail.com
Phone: +91 6374264609

For legal or contractual enquiries, please contact us using the details above.